Artwork: All suppliers require
clean, sharp black and white artwork for
reproduction of custom logos, unless
specifically noted. Artwork should be color
separated for multi-color imprints.
Letterheads, yellow page advertisements or
photo copies are not generally accepted to
provide acceptable printing results. Artwork
can be sent by email to:
If the customer cannot supply camera
ready art, GotPromo.Com In-house Art
Department will prepare most logos from
customer's copy for a flat charge of $40.00 per
logo for one color or 2-color
artwork. Complex art is subject to a quote.
2. Cuts, Screens, Dies and Set-up
Charges: Depending upon the
production method, the item and the price
structured charged, a set-up charge may
apply. Consult the specific Best Buys page
for the specific product for these charges.
Generally, manufacturers maintain files for
a maximum of 24 months. Reorders placed
after the 24 month period will require a new
3. Product Colors: Color
samples shown are to be used as a guide
only. Due to variances in the photographic
and the printing processes involved in the
production of our catalog, slight
differences in the product color may occur.
If a product is to be used for a particular
"color" coordinated promotion and product
color is a significant part of the
promotion, we ask that you order a random
sample or a product proof prior to
4. Imprint Colors:
Standard imprint colors vary from item to
item and manufacturer to manufacturer. If a
specific PMS color match is required,
contact a K&B Dealer Service Representative
for pricing for the specific product as each
manufacturer will have their own pricing
5. Future Deliveries:
Generally, manufacturers and K&B can
accommodate orders calling for delivery at
some future date. However, at these deeply
discounted prices all orders must be
completed and shipped no later than December
31, 2011. Shipments cannot be scheduled into
2011 at these prices.
6. Multi-colors, or
Multi-location printing: Unless
specifically quoted on the product page in
our catalog, all pricing includes single
color only printing in a single location.
For items not listing multi-color or
multi-location printing as an option,
contact a GotPromo-K&B Dealer Service Representative
7. Pricing Expiration:
All prices in this catalog expire at
midnight December 31, . Orders signed and
dated prior to 12/31 and received by K&B by
January 10, will be accepted.
8. Production Time: All
production times listed are "approximate"
and cannot be guaranteed due to variations
depending on seasonal changes. Time quoted
are actual "working days" (Monday through
Friday, excluding holidays). Please allow
additional time for orders to reach K&B,
plus 1-3 days for K&B processing, time for
orders to reach the factory and 3-5 for
delivery by UPS ground. For "Special Event
Dated" orders, refer to item # 11.
9. Proofs: Paper proofs
of the proposed imprint copy can be provided
on each item upon request. Product proofs
may also be available on certain items,
consult with your K&B Dealer Service
Representative for cost on both.
10. Samples: Random
imprinted samples are available on any
product shown in the Best Buys Catalog at
50% of the smallest quantity list price
shown. Sample purchases must be prepaid with
the exception of Mastercard, Visa, or
American Express transactions. All samples
shipped prepaid by UPS ground. If expedited
service is needed appropriate charges will
11. Special "Event" Dated Orders:
Do not "assume" that a specific date can be
met if the item ordered is for special event
and would be worthless if delivered after
the date. Each case must be specially
authorized by a K&B Dealer Service
Representative and the Factory. Once authorization has been
pre-approved, be certain to expedite your
order by overnight delivery to K&B and put
the required "in hands delivery by or notify
date" in the appropriate box on the K&B
order form. Also be sure to list the name of
the K&B Dealer Service Representative that
received the pre-approval from the factory.
11-B. 24 Hour
Rush Production Pens:
Orders must be received by 9:00 A.M. EST - 6 AM PACIFIC
- Orders must be specified
24 Hour Service.
- Please call for approval
on quantities over 1000.
- 24 Hour Service not
guaranteed on orders requiring a paper proof.
- Art touch-up not
available on 24 Hour Service. Art must be Text
ONLY if you have a LOGO it must be " Black & White
Camera Ready Vector Art"
12. Substitutions: At
times, GotPromo-K&B and our manufacturers find it
necessary to make substitutions. We reserve
the right to provide like product of equal
or greater value without notice. Note: It is
especially prevalent on caps advertised as
"imports" - we do not advertise or guarantee
a specific import brand. This may vary from
order to order depending upon availability.
On wearables it is not uncommon to find
variations between "dyed lots" and colors
may also vary from order to order.
13. Under-run or Over-runs:
Due to the very nature of automated
high-speed production equipment and methods
it is not possible to guarantee exact
quantities. It is industry standard practice
to allow for an under or over run of 5% on
certain items. Some items even run as much
as 30% over run in higher quantities.
Invoices will reflect the actual quantity